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Terms of service

ARTICLE 1 – PURPOSE

This Distance Sales Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Distance Sales Regulation, regarding the goods ordered by the BUYER electronically from the SELLER's website. BUYER, before the establishment of this Agreement, before placing the order and before assuming the payment obligation,  https://www.taggfashion.com/ By reviewing the information at , you agree to be informed about the following issues.

ARTICLE 2 – PARTIES

INFORMATION ABOUT THE SELLER

Title:
Address:
Telephone:
E-mail:
Email to which the withdrawal notification will be sent:
Address of returned products:

INFORMATION ABOUT THE BUYER

Full Name:
Address:
Telephone:
E-mail:

ARTICLE 3 – FEATURES OF THE SOLD PRODUCT AND PAYMENT TERMS

3.1. BUYER accepts and declares that he/she has read and is informed about the main features of the product, the sales price including all taxes, payment method and delivery and has given the necessary confirmation in writing. BUYER accepts and declares that he/she has obtained all the information required to be provided by …………………. In accordance with the Distance Selling Regulation, before the SELLER accepts this Agreement.

3.2. The quality and quantity of the product purchased by the BUYER  https://www.taggfashion.com/ It is the same as the information on the website and on the invoice. When the product is sold, the order summary and sales contract provisions are sent to the BUYER's e-mail address. In case of additional costs for shipping and delivery, this information will also be sent to the BUYER's e-mail address.

3.3. https://www.taggfashion.com/ If any error regarding the product price occurs due to system errors on the site at , the BUYER will be immediately notified of the error. Depending on the BUYER's preference, the transaction will either be canceled or the product will be sold at the real price.

3.4. The product price and the exchange rate for payment may vary depending on the BUYER's location of residence. The payment for the products purchased by the BUYER residing in Turkey will be made at the Turkish Lira exchange rate, and the payment for the products purchased by the BUYER residing outside Turkey will be made at the Euro and USD exchange rates. If the BUYER uses VPN to change his place of residence and purchases the product, the SELLER reserves the right to cancel the sales transaction.

3.5. Payment by credit card can be made in a single installment, or payments can be made in multiple installments depending on seasonal agreements made with banks. Installment payment and possible subsequent interest are at the discretion of the relevant bank.

3.6. For the delivery of the product subject to the Sales Contract, the product price must be paid by the method preferred by the BUYER. In order for payments to be made by credit card, the BUYER must enter complete credit card information in the payment field. If the product price is not paid or the payment is canceled by the bank, the SELLER may terminate the sales contract unilaterally and the SELLER's obligation to deliver the product will be eliminated.

ARTICLE 4 – DELIVERY OF THE PRODUCT

4.1. SELLER may notify SELLER of the estimated delivery date for the product purchased. The delivery time cannot exceed the legal period of 30 (thirty) days stipulated in the Regulation on Distance Sales Contracts. If, for any reason, the order cannot be delivered within the time promised by the SELLER, this delay will be notified to the BUYER.

4.2. The product will be delivered to the person at the BUYER's delivery address together with the invoice.
The SELLER is not responsible for any damages or expenses arising from the receipt of the product by a person other than the BUYER at the delivery address. If it is delivered to the person at the delivery address, this delivery will be considered delivery to the BUYER. SELLER will be deemed to have fulfilled its obligations.

4.3. BUYER is obliged to check the product immediately during delivery and immediately report any malfunctions to the SELLER via the contact number specified above.

ARTICLE 5 – RIGHTS AND OBLIGATIONS OF THE SELLER AND BUYER

5.1 SELLER is responsible for delivering the product subject to the contract in accordance with the qualifications and specifications specified in the order, complete and complete, along with warranty documents and user manuals, if any.

5.2. The BUYER is obliged to check the product immediately at the time of delivery, to reject the product in case of any problem with the product or cargo and to file a report with the cargo company official. If there is no detection and notification regarding the product condition, the product received will be considered undamaged.

5.3. In cases where it becomes impossible to deliver the ordered product or service, the SELLER is obliged to notify the consumer in writing or via permanent data storage devices within three days from the date the seller learns about this situation. must return all collected payments, including delivery costs, if any, within fourteen days following the notification date. If the product is not in stock, it will not be considered as unavailability of the product.

ARTICLE 6 – USE OF THE RIGHT OF WITHDRAWAL AND OBLIGATIONS OF THE PARTIES

BUYER has the right to withdraw from the contract within 14 (fourteen) days without giving any reason and without being subject to any penalty.
The BUYER may exercise his right of withdrawal by sending the notification of withdrawal to the e-mail address or telephone number specified in Article 2 within 14 days, provided that it is not a product for which the right of withdrawal specified in Article 7 cannot be exercised. (Fourteen days. If the seller does not offer to take back the product, the BUYER is obliged to return the product to the seller or provider or to the specified address within 10 (ten) days from the date of notification of withdrawal. Along with the original invoice and the return form filled on the back of the invoice. In addition, the product(s) that must be returned within 10 (ten) days after the right of withdrawal is exercised must be unused, unworn, unwashed and in its original packaging with standard accessories, if any, in order for the SELLER to offer the product for sale again. The costs will be borne by the SELLER. Returns of orders whose invoices are issued on behalf of institutions cannot be completed unless a RETURN invoice is issued.
In case of withdrawal, the price of the returned product will be refunded using the BUYER's original payment method within 14 (fourteen) days following the receipt of the product.
For refunds made by credit card, the refund period may vary depending on the bank. The product to be returned must not have been used outside of trial, must not have been worn outside even for a short time, must not have been washed/worn, and should not be in a condition that would prevent it from being resold.
In case of withdrawal, if the returned product does not meet the conditions of the return policy, the product will be delivered back to the same address without any extra payment.

ARTICLE 7 Products for which the Right of Withdrawal Cannot Be Exercised

It is not possible to return products prepared and produced specifically for special occasions such as Christmas, Valentine's Day, Mother's/Father's Day.

ARTICLE 8 – DISPUTE RESOLUTION

Disputes that may arise regarding this Distance Selling Agreement will be resolved by Consumer Arbitration Committees and Arbitration Courts in the Buyer's place of residence, up to the value declared by the Ministry of Customs and Trade. Where the Product or Service was purchased by the Buyer. Consumer requests are decided by district/provincial consumer arbitration committees in line with the lower and upper limits specified in the 1st paragraph of Article 68 of the Law on Consumer Protection No. 6502.

RETURN AND EXCHANGE POLICY

taggfashion.com'dan You can return the product you ordered within 14 days without giving any reason and without being subject to any punitive damages. The product to be returned must not have been used outside of trial, must not have been worn outside even for a short time, must not have been washed/worn, and should not be in a condition that would prevent it from being resold.

To return an item info@taggfashion.com You can let us know which product you will return by sending an e-mail to .

After notifying TAGG, you can return the product(s) you want to return to the address below, along with the invoice and the return form you filled out on the back of the invoice.

Return Address: GGC TEKSTİL TASARIM DANIŞMANLIK LTD. STI. Meşrutiyet Mah. Ebekizi St. No:16 Sosko İş Merkezi B Blok K:3 D:23 Şişli/İSTANBUL.

Product return conditions are as follows:

The products to be returned must be returned in an unused, unworn and unwashed condition, along with the original invoice and the return form filled out on the back of the invoice. The product must be packaged without damaging its original packaging and returned to the return address notified by TAGG. Returns of unnamed and unnotified products will not be accepted.

Original shipping costs are not refundable. Duties and taxes are non-refundable.

If the invoice for the product you are returning belongs to the company, you will need to prepare a return invoice and send it along with the return package. If there is no return invoice for company returns, such returns will not be accepted.

The product will not be returned if it is not in its original packaging, with damaged packaging, with the cargo company's label on it, with duct tape on it, or with damaged original packaging. If returned products are received defective, the products will be returned to the sender and additional delivery costs will be borne by the customer.

If the product has any accessories when it is first delivered to the buyer, these accessories must be returned undamaged and packaged in their original packaging.

If the product is not suitable for return because it has lost its intended purpose and/or the product to be returned is not in a condition to be resold, these products cannot be returned either.

Products prepared and produced specifically for special occasions such as Christmas, Valentine's Day, Mother's/Father's Day cannot be returned.

Buy your product from taggfashion.com Upon receipt, please ensure that the product complies with all of the above terms, conditions and our return policies. If the product return is accepted, the price of the returned product will be refunded using the buyer's original payment method. If the returned product does not meet the conditions of the return policy, the product will be delivered back to the same address without any extra payment.

If the product return is completed and processed, you will be informed by e-mail. The product price will be refunded using the original payment method. If the payment is made via bank transfer, the product price will be refunded to the IBAN account you specified in the return form. If the payment is made by credit card, the refund will be transferred to the credit card. The time it takes for this refund to appear on your bank statement may vary depending on the bank. If the refund takes longer than expected, please be sure to contact your bank.

Replacement Policy

taggfashion.com You can change the products you ordered from TAGG Showroom without giving any reason by notifying them within 14 days from the delivery date. The product to be exchanged through return must not have been used other than a trial, should not have been worn outside even for a short time, should not have been washed or damaged, and should not be in a condition that would prevent it from being resold.

To exchange products,  info@taggfashion.com You can send an e-mail to the address and let us know the product you want to exchange.

After notifying TAGG, you can change the product(s) you want to change along with the invoice.

Please clearly state your exchange request in the return form and do not forget to also specify which products and colors you would like to change.

After we receive your request along with the product you want to replace, the product will be checked and if approved, it will be replaced with the product you want without any additional charge, if it is in stock. If there is a price difference between the returned product and the replacement product, this price difference will belong to the consumer. If the product is not in stock, a refund will be made using the payment method specified in the return policy.

Customers can change any product they want.

EXPLANATION TEXT ON THE PROCESSING AND PROTECTION OF PERSONAL DATA

This informational text is produced by GGC TEKSTİL TASARIM DANISMANLIK LTD. Prepared by. STI. Meşrutiyet Mah. Ebekizi St. No:16 Sosko İş Merkezi B Blok K:3 D:23 Şişli/İSTANBUL. (“Our Institution”) acts as the data controller in accordance with the Personal Data Protection Law No. 6698, in order to provide explanation and information regarding the processing of Personal Data to all individuals associated with our Company, including our Company's customers/users and those who benefit from our products and services. For detailed information about the processing of your Personal Data you disclosed to our company,  www.taggfashion.com You can access it on our website and the Processing Policy. and Protection of Personal Data You Find in Our Company's Showroom.

  • Purpose of Processing Personal Data

Within the scope of your legal relationship with our company; The Personal Data you disclose will be processed by our Company in accordance with the law and the Personal Data Protection Law and in accordance with the processing purposes specified below. Accordingly, limited to the following purposes: Our Organization processes Personal Data in order to carry out the necessary work of our Company's business units so that Personal Data Owners can benefit from the products and services offered by our Company; Carrying out operations with our Organization's Business Partners and/or suppliers; Accessing the records of Personal Data Owners within our Company for subsequent shopping transactions and issuing invoices with automatic methods in a way that does not cause confusion due to the similarity of name/surname with this data; Ensuring that customers benefit from general or customized campaigns and offers regarding salable products and services through the records created within our organization; Delivering campaigns regarding products and services offered to customers via mail, e-mail, SMS and telephone calls; To recommend and deliver our products and services to Personal Data Owners by personalizing them according to their tastes, habits, usage patterns and needs; Carrying out the necessary work to present and communicate the catalogs and campaigns offered to customers, taking into account the continued and sustainable use of our Company's products and services; Adapting and modifying the products and services offered to suit the needs and uses of customers, both in the purchasing and after-sales processes and in new purchases of the products and services offered; Responding to complaints or review requests regarding purchased products and services and informing customers about this matter; Execution and execution of one-to-one or integrated marketing operations, sales and after-sales operations and purchasing operations; Fulfilling obligations within the scope of occupational health and safety and taking necessary precautions and precautions in order to carry out and enforce our organization's human resources policies; Carrying out and directing financial business processes and activities in order to ensure and control the physical security of our organizations' locations and carrying out administrative and legal processes regarding communication carried out by our Company; Our Company carries out and manages internal system and application management operations, communication, determination and implementation of our Company's commercial and business strategies, market research and social responsibility activities and financial operations and product/project/manufacturing/investment in line with the planning and/or execution of customer relations. quality processes. Management processes, which will include the planning and/or execution of customer satisfaction activities; Mail to customers accordingly,communicating via email and phone calls; Communicating with Personal Data Owners and forwarding their requests and complaints to our Company, ensuring the tracking and management of requests and complaints; Creating and tracking visitor records within the scope of the conditions regarding the processing of Personal Data specified in Articles 5 and 6 of the Personal Data Protection Law.

  • Recipients of Personal Data and Reasons for Disclosure

Our Institution may transfer Personal Data to Institutional Business Partners, Institutional Stakeholders, Institutional Officials and/or Company Officials, within the scope of the terms and conditions regarding the processing of Personal Data specified in Articles 8 and 9 of the Personal Data Protection Law. Third parties/organizations to be determined to serve the establishment purposes of the business partnership established for purposes such as carrying out various projects, execution and receiving services while continuing the commercial activities of our company; Carrying out work and activities within the scope of legislation, event management and corporate communication processes; designing strategies for commercial activities and ensuring their optimum management and control; Making changes and modifications to products according to their needs and uses, in line with the demands of customers during the sales and after-sales processes; Informing customers about campaigns via mail, e-mail and/or telephone, printing and delivery of catalogues. In addition, in accordance with the provisions of the legislation, our Company is authorized to transfer and disclose this information if requested by the relevant public institutions and organizations within their legal powers and the relevant private law legal entities within their legal powers. These are Public Institutions and Organizations that are legally authorized and Private Legal Entities and/or third parties/organizations determined by those who are legally authorized.

If the processing activity carried out for the above-mentioned purposes does not meet any of the exemptions and exceptions stipulated under the Law, your express consent will be obtained by our Institution regarding the relevant transaction.

  • Personal Data Collection Methods and Legal Reasons

For the purpose of checking and auditing the compliance with Article 1 of the Personal Data Protection Law, which regulates the purpose of the Law, and Article 2, which regulates the scope of the Law, to achieve the purposes specified in Article 5 and legal reasons based on legislation, contracts, claims and requests in accordance with the Personal Data Protection Law and Article 6 of the Policy. To fulfill the obligations arising from the law accurately and completely within the framework of the law, Personal Data is collected by various means as follows: By technical and other methods that you allow to be accessed by our Company and/or through social media accounts, in all kinds of verbal, printed and electronic media, by our Company or those assigned by our Company. are processed by data processors.

  • Rights of Personal Data Owners Pursuant to the Personal Data Protection Law

In accordance with Article 10 of the Personal Data Protection Law, our Company informs you about your rights as a Personal Data Owner, provides guidance on how to exercise such rights, and carries out the necessary internal mechanism, administrative and technical arrangements. all of these. In accordance with Article 11 of the Law, our Company informs the persons concerned about their collected Personal Data to find out whether their Personal Data has been processed, if their Personal Data has been processed, it requests information on this matter and reveals the purpose of processing. Processing of Personal Data and whether it is used for its intended purpose, knowing the domestic and international recipients of Personal Data, requesting correction of Personal Data in case of incorrect or defective processing, requesting deletion or destruction of Personal Data within the scope of the conditions specified in Article 7 of the Personal Data Protection Law. data, by requesting notification of transactions made in accordance with paragraphs (d) and (e) of Article 11 of the Law, to third parties who are recipients of Personal Data, to object to the emergence of a result against him/her by analyzing the processed data exclusively through automatic systems. Requesting compensation for damage if the damage continues. Suffering damage due to illegal processing of Personal Data.

Personal Data Owners may submit their requests regarding their above-mentioned rights to our Company, free of charge, by filling out the Application Form in the ANNEX, along with information and documents for identification, using the following methods or other methods specified by the Personal Data Protection Board:

  • A signed copy of the form must be filled out through a notary or by registered letter to GGC TEKSTİL TASARIM DANIŞMANLIK LTD. Delivery to ŞTİ. STI. Meşrutiyet Mah. Ebekizi St. No:16 Sosko İş Merkezi B Blok K:3 D:23 Şişli/İSTANBUL.
  • The form bearing a secure electronic signature within the scope of the Electronic Signature Law No. 5070 can be sent  to info@taggfashion.com be sent via registered e-mail address.
  • By any other method prescribed / to be prescribed by the Personal Data Protection Board.

In order for third parties to request an application on behalf of Personal Data Owners, a Special Power of Attorney must be issued by the Personal Data Owner through a notary public authorizing the person to apply.

Our organization will finalize the request as soon as possible and within 30 (thirty) days at the latest, without charging any fee, depending on the nature of the request. However, if the transaction requires an additional cost, our Company has the right to request a fee calculated according to the tariff determined by the Personal Data Protection Board.

APPENDIX: Application Form

EXPRESS CONSENT FORM FOR THE PROCESSING OF PERSONAL DATA

I have read the Information Text on the Processing and Protection of Personal Data sent to me. In addition, I have been informed about the Personal Data Protection Law within the scope of my legal rights and I accept and declare that the following consent I have received in this regard is valid and based on my free will.

I give my express and written consent to the personal data I have disclosed, to benefit from your Institution's products and services and to be informed about them, and to have my personal data obtained by your Institution from relevant real and legal sources. Organizations that will enable me to benefit from products, applications, advantages or campaigns that are suitable for me in line with my needs and will be processed for general information purposes and will enable all kinds of communication with me to be established and disclosed. To Your Company's Business Partners, Your Company's Stakeholders, Your Company's Officials, legally authorized Public Institutions and Organizations, legally authorized Private Law Entities. Being aware that it is necessary to individuals and/or third parties/organizations where my Personal Data will be determined, information, promotional and marketing communications and data, audio and video to be transmitted directly or through SMS, MMS, telephone, fax, dialer devices, e-mail and similar communication channels. transmission of content messages by your Institution; I have the right to refuse such requests at any time.

Personal Data Owner

Full Name:

History:

Signature: